Returns & Exchanges
At Giving Tree, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for items in their original condition. If your piece isn't the perfect fit for your space, our streamlined process ensures a hassle-free resolution.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original manufacturer packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing